Security Office
The Campus Security Office is located in the basement of the library building, adjacent to Central Receiving. Our current office hours are 8:00 AM to 4:00 PM Monday through Friday, excluding holidays. 24 Hour Security Dispatch is available by calling 250.807.9236.
Security Dispatch Office
Security Dispatchers are on duty 24 hours per day. Call 250.807.9236 or visit the Security Dispatch office in the Administration building for security information or to report an incident.
UTV for Fire Protection
Campus Security now has a designated Ultra-Terrain Vehicle (UTV) to assist with fire protection in the more rugged areas of the campus. Security personnel recently completed mandatory training in the safe and effective use of this equipment.
Security Bike Patrol
Campus Security has introduced bicycle patrols as a way to significantly increase their patrol range, access the more isolated areas of the campus, to increase response time to incidents, and to be more accessible to the campus community.
UBC SAFE
UBC Safe is a free mobile app for our entire community – faculty, staff, and students. Download the app today on the App Store or the Google Play store.
Campus Security supports the University community to ensure the Okanagan campus is a safe place to work, study and reside. Our services include, but are not limited to: incident reporting, first aid, building or room access and Safewalk. Campus Security, in conjunction with Paladin, provides service 365 days per year, with 24 hour, campus-wide coverage.
UBC Safe
“UBC Safe” is a free mobile app designed for UBC’s Okanagan campus community. The multi-function app provides the user with immediate access to Emergency Services, First Aid and Safewalk, as well as, information on Emergency Procedures, Support Resources and many other vital links and services.
Emergency Response
The Security Management Team in consultation with Health, Safety & Environment and Facilities Management, coordinates responses to all emergency situations. All incidents should be reported to Campus Security at 250.807.8111 or Local 78111 or through regional emergency services at 911. When utilizing 911 a follow-up call should be made to Security at 250.807.8111 or Local 78111.
Emergency Phones
Emergency calls to Campus Security, 250.807.8111 or Local 78111, can be made from any office telephone on campus and from the blue emergency security telephones located strategically outside the campus buildings and selected areas throughout the campus grounds. See Campus Map for emergency phone locations.
24 Hour Safewalk Service
The safety and comfort of everyone on campus is important – that’s why there is Safewalk! Traveling late at night? Afraid of going alone? Call Safewalk! Service is available to students, staff, and faculty 24 hours per day.
Campus Security oversees the Safewalk program on campus. Trained student UBC Emergency First Response Team (UBCEFRT) volunteers provide the service every evening until midnight. They can be identified by their red Safewalk jackets. During off-hours, Campus Security personnel provides the service.
Add Safewalk to your phone 250.807.8076. Visit the Campus Security dispatch office in the Administration building to pick up a Safewalk key tag and have the number handy at all times.
Incident Reporting
All incidents should be reported to Campus Security at the non-emergency number: 250.807.9236. Please provide sufficient details to allow the Security services enough information to have them follow up your call. Examples of needed information are:
- Building & Room Number
- Incident Type/Date/Details
- Actions You are Reporting
- Contact Information
- Victim & Witness Information
Sexual Violence Prevention and Response
If you have experienced sexual assault or any other form of sexual misconduct, have received a disclosure of sexual misconduct, witnessed sexual misconduct or are supporting someone who has experienced sexual misconduct, you can seek individualized information, advice and assistance through the Sexual Violence Prevention and Response Office.
Sexual Violence Reporting and Investigation
If you or someone you know has been subjected to sexual misconduct by a UBC community member and you want UBC to investigate, you may contact the Director of Investigations directly at: 604-827-4020 or via email at director.of.investigations@ubc.ca. The Director of Investigations provides oversight and guidance to investigators to ensure that each investigation is conducted in a trauma-informed, confidential and respectful manner in accordance with the principles of procedural fairness. A trauma-informed investigation process means all parties will be treated fairly, respectfully and no one will be subject to cross examination or interrogation (as commonly seen in a criminal trial). For more information on how UBC’s Investigations Unit conducts trauma-informed investigations, please visit their website at: investigationsoffice.ubc.ca/.
